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re2o/tickets/views.py

219 lines
7.4 KiB
Python

# -*- mode: python; coding: utf-8 -*-
# Re2o est un logiciel d'administration développé initiallement au rezometz. Il
# se veut agnostique au réseau considéré, de manière à être installable en
# quelques clics.
#
# Copyright © 2017 Gabriel Détraz
# Copyright © 2017 Lara Kermarec
# Copyright © 2017 Augustin Lemesle
#
# This program is free software; you can redistribute it and/or modify
# it under the terms of the GNU General Public License as published by
# the Free Software Foundation; either version 2 of the License, or
# (at your option) any later version.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU General Public License for more details.
#
# You should have received a copy of the GNU General Public License along
# with this program; if not, write to the Free Software Foundation, Inc.,
# 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA.
# App de gestion des users pour re2o
# Lara Kermarec, Gabriel Détraz, Lemesle Augustin
# Gplv2
from django.contrib import messages
from django.contrib.auth.decorators import login_required
from django.shortcuts import render, redirect
from django.template.loader import render_to_string
from django.views.decorators.cache import cache_page
from django.utils.translation import ugettext as _
from django.urls import reverse
from django.forms import modelformset_factory
from re2o.views import form
from re2o.base import re2o_paginator
from re2o.acl import can_view, can_view_all, can_edit, can_create
from preferences.models import GeneralOption
from .models import Ticket
from .preferences.models import Preferences
from .forms import NewTicketForm, ChangeStatusTicketForm
from .preferences.forms import EditPreferencesForm
def new_ticket(request):
""" Ticket creation view"""
ticketform = NewTicketForm(request.POST or None)
if request.method == "POST":
ticketform = NewTicketForm(request.POST)
if ticketform.is_valid():
email = ticketform.cleaned_data.get("email")
ticket = ticketform.save(commit=False)
ticket.request = request
if request.user.is_authenticated:
ticket.user = request.user
ticket.save()
messages.success(
request,
_(
"Your ticket has been succesfully opened. We will take care of it as soon as possible."
),
)
return redirect(
reverse("users:profil", kwargs={"userid": str(request.user.id)})
)
if not request.user.is_authenticated and email != "":
ticket.save()
messages.success(
request,
_(
"Your ticket has been succesfully opened. We will take care of it as soon as possible."
),
)
return redirect(reverse("index"))
else:
messages.error(
request,
_(
"You are not authenticated. Please log in or provide an email address so we can get back to you."
),
)
return form(
{"ticketform": ticketform}, "tickets/form_ticket.html", request
)
else:
ticketform = NewTicketForm
return form({"ticketform": ticketform}, "tickets/form_ticket.html", request)
@login_required
@can_view(Ticket)
def aff_ticket(request, ticket, ticketid):
"""View to display only one ticket"""
changestatusform = ChangeStatusTicketForm(request.POST)
if request.method == "POST":
ticket.solved = not ticket.solved
ticket.save()
return render(
request,
"tickets/aff_ticket.html",
{"ticket": ticket, "changestatusform": changestatusform},
)
@login_required
@can_view_all(Ticket)
def aff_tickets(request):
""" View to display all the tickets """
tickets_list = Ticket.objects.all().order_by("-date")
nbr_tickets = tickets_list.count()
nbr_tickets_unsolved = tickets_list.filter(solved=False).count()
if nbr_tickets:
last_ticket_date = tickets_list.first().date
else:
last_ticket_date = _("Never")
pagination_number = GeneralOption.get_cached_value("pagination_number")
tickets = re2o_paginator(request, tickets_list, pagination_number)
context = {
"tickets_list": tickets,
"last_ticket_date": last_ticket_date,
"nbr_tickets": nbr_tickets,
"nbr_tickets_unsolved": nbr_tickets_unsolved,
}
return render(request, "tickets/index.html", context=context)
def edit_preferences(request):
""" View to edit the settings of the tickets """
preferences_instance, created = Preferences.objects.get_or_create(id=1)
preferencesform = EditPreferencesForm(
request.POST or None, instance=preferences_instance
)
if preferencesform.is_valid():
if preferencesform.changed_data:
preferencesform.save()
messages.success(request, _("The tickets preferences were edited."))
return redirect(reverse("preferences:display-options"))
else:
messages.error(request, _("Invalid form."))
return form(
{"preferencesform": preferencesform},
"tickets/form_preferences.html",
request,
)
return form(
{"preferencesform": preferencesform}, "tickets/form_preferences.html", request
)
# views cannoniques des apps optionnels
def profil(request, user):
""" View to display the ticket's module on the profil"""
tickets_list = Ticket.objects.filter(user=user).all().order_by("-date")
nbr_tickets = tickets_list.count()
nbr_tickets_unsolved = tickets_list.filter(solved=False).count()
if nbr_tickets:
last_ticket_date = tickets_list.first().date
else:
last_ticket_date = _("Never")
pagination_number = GeneralOption.get_cached_value("pagination_large_number")
tickets = re2o_paginator(request, tickets_list, pagination_number)
context = {
"tickets_list": tickets,
"last_ticket_date": last_ticket_date,
"nbr_tickets": nbr_tickets,
"nbr_tickets_unsolved": nbr_tickets_unsolved,
}
return render_to_string(
"tickets/profil.html", context=context, request=request, using=None
)
def preferences(request):
""" View to display the settings of the tickets in the preferences page"""
pref, created = Preferences.objects.get_or_create(id=1)
context = {
"preferences": pref,
"language": str(pref.LANGUES[pref.mail_language][1]),
}
return render_to_string(
"tickets/preferences.html", context=context, request=request, using=None
)
def contact(request):
"""View to display a contact address on the contact page
used here to display a link to open a ticket"""
return render_to_string("tickets/contact.html")
def navbar_user():
"""View to display the ticket link in thet user's dropdown in the navbar"""
return ("users", render_to_string("tickets/navbar.html"))
def navbar_logout():
"""View to display the ticket link to log out users"""
return render_to_string("tickets/navbar_logout.html")