feat: ✨ add first part of ticket api

tickets/api/__init__.py

@@ -0,0 +1,14 @@
+# Copyright 2021 nanoy
+# 
+# Licensed under the Apache License, Version 2.0 (the "License");
+# you may not use this file except in compliance with the License.
+# You may obtain a copy of the License at
+# 
+#     http://www.apache.org/licenses/LICENSE-2.0
+# 
+# Unless required by applicable law or agreed to in writing, software
+# distributed under the License is distributed on an "AS IS" BASIS,
+# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+# See the License for the specific language governing permissions and
+# limitations under the License.
+

tickets/api/serializers.py

@@ -0,0 +1,55 @@
+# -*- mode: python; coding: utf-8 -*-
+# Re2o est un logiciel d'administration développé initiallement au Rézo Metz. Il
+# se veut agnostique au réseau considéré, de manière à être installable en
+# quelques clics.
+#
+# Copyright © 2018 Maël Kervella
+#
+# This program is free software; you can redistribute it and/or modify
+# it under the terms of the GNU General Public License as published by
+# the Free Software Foundation; either version 2 of the License, or
+# (at your option) any later version.
+#
+# This program is distributed in the hope that it will be useful,
+# but WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+# GNU General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License along
+# with this program; if not, write to the Free Software Foundation, Inc.,
+# 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA.
+
+from rest_framework import serializers
+
+from tickets.models import Ticket, CommentTicket
+from api.serializers import NamespacedHMSerializer
+
+
+class TicketSerializer(NamespacedHMSerializer):
+    """Serialize `tickets.models.Ticket` objects."""
+
+    class Meta:
+        model = Ticket
+        fields = ("id", "title", "description", "email", "uuid")
+
+
+class CommentTicketSerializer(NamespacedHMSerializer):
+    uuid = serializers.UUIDField()
+
+    class Meta:
+        model = CommentTicket
+        fields = ("comment", "uuid", "parent_ticket", "created_at", "created_by")
+        read_only_fields = ("parent_ticket", "created_at", "created_by")
+        extra_kwargs = {
+            "uuid": {"write_only": True},
+        }
+
+    def create(self, validated_data):
+        validated_data = {
+            "comment": validated_data["comment"],
+            "parent_ticket": Ticket.objects.get(uuid=validated_data["uuid"]),
+            "created_by": validated_data["created_by"],
+        }
+        comment = CommentTicket(**validated_data)
+        comment.save()
+        return comment

tickets/api/urls.py

@@ -0,0 +1,31 @@
+# -*- mode: python; coding: utf-8 -*-
+# Re2o est un logiciel d'administration développé initiallement au Rézo Metz. Il
+# se veut agnostique au réseau considéré, de manière à être installable en
+# quelques clics.
+#
+# Copyright © 2018 Maël Kervella
+#
+# This program is free software; you can redistribute it and/or modify
+# it under the terms of the GNU General Public License as published by
+# the Free Software Foundation; either version 2 of the License, or
+# (at your option) any later version.
+#
+# This program is distributed in the hope that it will be useful,
+# but WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+# GNU General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License along
+# with this program; if not, write to the Free Software Foundation, Inc.,
+# 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA.
+
+from . import views
+
+urls_viewset = [
+    (r"tickets/tickets", views.TicketsViewSet, None),
+    (r"tickets/comments", views.CommentTicketViewSet, None),
+]
+
+# urls_view = [
+#     (r"ticket/tickets", ),
+# ]

tickets/api/views.py

@@ -0,0 +1,51 @@
+# -*- mode: python; coding: utf-8 -*-
+# Re2o est un logiciel d'administration développé initiallement au Rézo Metz. Il
+# se veut agnostique au réseau considéré, de manière à être installable en
+# quelques clics.
+#
+# Copyright © 2018 Maël Kervella
+#
+# This program is free software; you can redistribute it and/or modify
+# it under the terms of the GNU General Public License as published by
+# the Free Software Foundation; either version 2 of the License, or
+# (at your option) any later version.
+#
+# This program is distributed in the hope that it will be useful,
+# but WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+# GNU General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License along
+# with this program; if not, write to the Free Software Foundation, Inc.,
+# 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA.
+
+from rest_framework import viewsets
+
+from tickets.models import Ticket, CommentTicket
+from api.permissions import ACLPermission
+
+from . import serializers
+
+
+class TicketsViewSet(viewsets.ModelViewSet):
+
+    permission_classes = (ACLPermission,)
+    perms_map = {
+        "GET": [Ticket.can_view_all],
+        "POST": [],
+    }
+    serializer_class = serializers.TicketSerializer
+    queryset = Ticket.objects.all()
+
+
+class CommentTicketViewSet(viewsets.ModelViewSet):
+    permission_classes = (ACLPermission,)
+    perms_map = {
+        "GET": [Ticket.can_view_all],
+        "POST": [],
+    }
+    serializer_class = serializers.CommentTicketSerializer
+    queryset = CommentTicket.objects.all()
+
+    def perform_create(self, serializer):
+        serializer.save(created_by=self.request.user)

tickets/migrations/0003_ticket_uuid.py

@@ -0,0 +1,19 @@
+# Generated by Django 2.2.18 on 2021-05-09 17:29
+
+from django.db import migrations, models
+import uuid
+
+
+class Migration(migrations.Migration):
+
+    dependencies = [
+        ('tickets', '0002_auto_20210214_1046'),
+    ]
+
+    operations = [
+        migrations.AddField(
+            model_name='ticket',
+            name='uuid',
+            field=models.UUIDField(default=uuid.uuid4, editable=False),
+        ),
+    ]

tickets/models.py

@@ -25,6 +25,9 @@ Ticket model
 
 from __future__ import absolute_import
 
+import uuid
+
+from django.core.mail import EmailMessage
 from django.db import models
 from django.utils.translation import ugettext_lazy as _
 from django.template import loader
@@ -87,6 +90,7 @@ class Ticket(AclMixin, models.Model):
     language = models.CharField(
         max_length=16, help_text=_("Language of the ticket."), default="en"
     )
+    uuid = models.UUIDField(default=uuid.uuid4, editable=False)
     request = None
 
     class Meta:
@@ -96,7 +100,9 @@ class Ticket(AclMixin, models.Model):
 
     def __str__(self):
         if self.user:
-            return _("Ticket from {name}. Date: {date}.").format(name=self.user.get_full_name(),date=self.date)
+            return _("Ticket from {name}. Date: {date}.").format(
+                name=self.user.get_full_name(), date=self.date
+            )
         else:
             return _("Anonymous ticket. Date: %s.") % (self.date)
 
@@ -134,10 +140,10 @@ class Ticket(AclMixin, models.Model):
             GeneralOption.get_cached_value("email_from"),
             [to_addr],
             reply_to=[self.get_mail],
+            headers={"re2o-uuid": self.uuid},
         )
         send_mail_object(mail_to_send, self.request)
 
-
     def can_view(self, user_request, *_args, **_kwargs):
         """Check that the user has the right to view the ticket
         or that it is the author."""
@@ -189,9 +195,7 @@ class CommentTicket(AclMixin, models.Model):
         blank=False,
         null=False,
     )
-    parent_ticket = models.ForeignKey(
-        "Ticket", on_delete=models.CASCADE
-    )
+    parent_ticket = models.ForeignKey("Ticket", on_delete=models.CASCADE)
     created_at = models.DateTimeField(auto_now_add=True)
     created_by = models.ForeignKey(
         "users.User",
@@ -207,7 +211,16 @@ class CommentTicket(AclMixin, models.Model):
 
     @cached_property
     def comment_id(self):
-        return CommentTicket.objects.filter(parent_ticket=self.parent_ticket, pk__lt=self.pk).count() + 1
+        return (
+            CommentTicket.objects.filter(
+                parent_ticket=self.parent_ticket, pk__lt=self.pk
+            ).count()
+            + 1
+        )
+
+    @property
+    def uuid(self):
+        return self.parent_ticket.uuid
 
     def can_view(self, user_request, *_args, **_kwargs):
         """Check that the user has the right to view the ticket comment
@@ -218,7 +231,9 @@ class CommentTicket(AclMixin, models.Model):
         ):
             return (
                 False,
-                _("You don't have the right to view other tickets comments than yours."),
+                _(
+                    "You don't have the right to view other tickets comments than yours."
+                ),
                 ("tickets.view_commentticket",),
             )
         else:
@@ -227,13 +242,15 @@ class CommentTicket(AclMixin, models.Model):
     def can_edit(self, user_request, *_args, **_kwargs):
         """Check that the user has the right to edit the ticket comment
         or that it is the author."""
-        if (
-            not user_request.has_perm("tickets.change_commentticket")
-            and (self.parent_ticket.user != user_request or self.parent_ticket.user != self.created_by)
+        if not user_request.has_perm("tickets.change_commentticket") and (
+            self.parent_ticket.user != user_request
+            or self.parent_ticket.user != self.created_by
         ):
             return (
                 False,
-                _("You don't have the right to edit other tickets comments than yours."),
+                _(
+                    "You don't have the right to edit other tickets comments than yours."
+                ),
                 ("tickets.change_commentticket",),
             )
         else:
@@ -273,6 +290,7 @@ class CommentTicket(AclMixin, models.Model):
             GeneralOption.get_cached_value("email_from"),
             [to_addr, self.parent_ticket.get_mail],
             reply_to=[to_addr, self.parent_ticket.get_mail],
+            headers={"re2o-uuid": self.uuid},
         )
         send_mail_object(mail_to_send, self.request)
 

tickets/templates/tickets/aff_ticket.html

@@ -39,6 +39,7 @@ with this program; if not, write to the Free Software Foundation, Inc.,
 {% else %}
 <span class="badge badge-danger">{% trans "Not solved" %}</span>
 {% endif %}
+<span class="badge badge-info">{{ ticket.uuid }}</span>
 </h2>
 
 <div class="panel panel-default">

tickets/urls.py

@@ -29,17 +29,30 @@ from . import views
 from .preferences.views import edit_options
 
 urlpatterns = [
-    url(r"^$", views.aff_tickets, name="aff-tickets"),
-    url(r"^(?P<ticketid>[0-9]+)$", views.aff_ticket, name="aff-ticket"),
-    url(r"^change_ticket_status/(?P<ticketid>[0-9]+)$", views.change_ticket_status, name="change-ticket-status"),
-    url(r"^edit_ticket/(?P<ticketid>[0-9]+)$", views.edit_ticket, name="edit-ticket"),
-    url(
+    path("", views.aff_tickets, name="aff-tickets"),
+    path("<int:ticketid>", views.aff_ticket, name="aff-ticket"),
+    path("by_uuid/<uuid:ticketuuid>", views.aff_ticket_uuid, name="aff-ticket-uuid"),
+    path(
+        "change_ticket_status/<int:ticketid>",
+        views.change_ticket_status,
+        name="change-ticket-status",
+    ),
+    path("edit_ticket/<int:ticketid>", views.edit_ticket, name="edit-ticket"),
+    re_path(
         r"^edit_options/(?P<section>TicketOption)$",
         edit_options,
         name="edit-options",
     ),
     url(r"^new_ticket/$", views.new_ticket, name="new-ticket"),
     url(r"^add_comment/(?P<ticketid>[0-9]+)$", views.add_comment, name="add-comment"),
-    url(r"^edit_comment/(?P<commentticketid>[0-9]+)$", views.edit_comment, name="edit-comment"),
-    url(r"^del_comment/(?P<commentticketid>[0-9]+)$", views.del_comment, name="del-comment"),
+    url(
+        r"^edit_comment/(?P<commentticketid>[0-9]+)$",
+        views.edit_comment,
+        name="edit-comment",
+    ),
+    url(
+        r"^del_comment/(?P<commentticketid>[0-9]+)$",
+        views.del_comment,
+        name="del-comment",
+    ),
 ]

tickets/views.py

@@ -22,7 +22,8 @@
 
 from django.contrib import messages
 from django.contrib.auth.decorators import login_required
-from django.shortcuts import render, redirect
+from django.forms import modelformset_factory
+from django.shortcuts import get_object_or_404, redirect, render
 from django.template.loader import render_to_string
 from django.views.decorators.cache import cache_page
 from django.utils.translation import ugettext as _
@@ -32,13 +33,7 @@ from re2o.views import form
 
 from re2o.base import re2o_paginator
 
-from re2o.acl import (
-    can_view,
-    can_view_all, 
-    can_edit, 
-    can_create, 
-    can_delete
-)
+from re2o.acl import can_view, can_view_all, can_edit, can_create, can_delete
 
 from preferences.models import GeneralOption
 
@@ -62,10 +57,12 @@ def new_ticket(request):
             return redirect(reverse("index"))
         else:
             return redirect(
-                 reverse("users:profil", kwargs={"userid": str(request.user.id)})
+                reverse("users:profil", kwargs={"userid": str(request.user.id)})
             )
     return form(
-        {"ticketform": ticketform, 'action_name': ("Create a ticket")}, "tickets/edit.html", request
+        {"ticketform": ticketform, "action_name": ("Create a ticket")},
+        "tickets/edit.html",
+        request,
     )
 
 
@@ -81,15 +78,24 @@ def aff_ticket(request, ticket, ticketid):
     )
 
 
+def aff_ticket_uuid(request, ticketuuid):
+    """View used to display a single ticket."""
+    ticket = get_object_or_404(Ticket, uuid=ticketuuid)
+    comments = CommentTicket.objects.filter(parent_ticket=ticket)
+    return render(
+        request,
+        "tickets/aff_ticket.html",
+        {"ticket": ticket, "comments": comments},
+    )
+
+
 @login_required
 @can_edit(Ticket)
 def change_ticket_status(request, ticket, ticketid):
     """View used to change a ticket's status."""
     ticket.solved = not ticket.solved
     ticket.save()
-    return redirect(
-        reverse("tickets:aff-ticket", kwargs={"ticketid": str(ticketid)})
-    )
+    return redirect(reverse("tickets:aff-ticket", kwargs={"ticketid": str(ticketid)}))
 
 
 @login_required
@@ -101,15 +107,15 @@ def edit_ticket(request, ticket, ticketid):
         ticketform.save()
         messages.success(
             request,
-            _(
-                "Ticket has been updated successfully"
-            ),
+            _("Ticket has been updated successfully"),
         )
         return redirect(
             reverse("tickets:aff-ticket", kwargs={"ticketid": str(ticketid)})
         )
     return form(
-        {"ticketform": ticketform, 'action_name': ("Edit this ticket")}, "tickets/edit.html", request
+        {"ticketform": ticketform, "action_name": ("Edit this ticket")},
+        "tickets/edit.html",
+        request,
     )
 
 
@@ -128,7 +134,9 @@ def add_comment(request, ticket, ticketid):
             reverse("tickets:aff-ticket", kwargs={"ticketid": str(ticketid)})
         )
     return form(
-        {"ticketform": commentticket, "action_name": _("Add a comment")}, "tickets/edit.html", request
+        {"ticketform": commentticket, "action_name": _("Add a comment")},
+        "tickets/edit.html",
+        request,
     )
 
 
@@ -136,7 +144,9 @@ def add_comment(request, ticket, ticketid):
 @can_edit(CommentTicket)
 def edit_comment(request, commentticket_instance, **_kwargs):
     """View used to edit a comment of a ticket."""
-    commentticket = CommentTicketForm(request.POST or None, instance=commentticket_instance)
+    commentticket = CommentTicketForm(
+        request.POST or None, instance=commentticket_instance
+    )
     if commentticket.is_valid():
         ticketid = commentticket_instance.parent_ticket.id
         if commentticket.changed_data:
@@ -146,7 +156,9 @@ def edit_comment(request, commentticket_instance, **_kwargs):
             reverse("tickets:aff-ticket", kwargs={"ticketid": str(ticketid)})
         )
     return form(
-        {"ticketform": commentticket, "action_name": _("Edit")}, "tickets/edit.html", request,
+        {"ticketform": commentticket, "action_name": _("Edit")},
+        "tickets/edit.html",
+        request,
     )
 
 
@@ -162,7 +174,9 @@ def del_comment(request, commentticket, **_kwargs):
             reverse("tickets:aff-ticket", kwargs={"ticketid": str(ticketid)})
         )
     return form(
-        {"objet": commentticket, "objet_name": _("Ticket Comment")}, "tickets/delete.html", request
+        {"objet": commentticket, "objet_name": _("Ticket Comment")},
+        "tickets/delete.html",
+        request,
     )