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re2o/tickets/views.py

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from django.contrib import messages
from django.shortcuts import render, redirect
from django.template.loader import render_to_string
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from django.urls import reverse
from django.forms import modelformset_factory
from re2o.views import form
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from re2o.base import (
re2o_paginator,
)
from preferences.models import GeneralOption
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from .models import(
Ticket,
Preferences,
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)
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from .forms import (
NewTicketForm,
ChangeStatusTicketForm,
EditPreferencesForm,
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)
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def new_ticket(request):
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""" Vue de création d'un ticket """
ticketform = NewTicketForm(request.POST or None)
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if request.method == 'POST':
ticketform = NewTicketForm(request.POST)
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if ticketform.is_valid():
email = ticketform.cleaned_data.get('email')
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ticket = ticketform.save(commit=False)
#raise ValueError("email: {} type: {}".format(email,type(email)))
if request.user.is_authenticated:
ticket.user = request.user
ticket.save()
messages.success(request,'Votre ticket à été ouvert. Nous vous répondront le plus rapidement possible.')
return redirect(reverse('users:profil',kwargs={'userid':str(request.user.id)}))
if not request.user.is_authenticated and email != "":
ticket.save()
messages.success(request,'Votre ticket à été ouvert. Nous vous répondront le plus rapidement possible.')
return redirect(reverse('index'))
else:
messages.error(request,"Vous n'êtes pas authentifié, veuillez vous authentifier ou fournir une adresse mail pour que nous puissions vous recontacter")
return form({'ticketform':ticketform,},'tickets/form_ticket.html',request)
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else:
ticketform = NewTicketForm
return form({'ticketform':ticketform,},'tickets/form_ticket.html',request)
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def aff_ticket(request,ticketid):
"""Vue d'affichage d'un ticket"""
ticket = Ticket.objects.filter(id=ticketid).get()
changestatusform = ChangeStatusTicketForm(request.POST)
if request.method == 'POST':
ticket.solved = not ticket.solved
ticket.save()
return render(request,'tickets/aff_ticket.html',{'ticket':ticket,'changestatusform':changestatusform})
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def aff_tickets(request):
""" Vue d'affichage de tout les tickets """
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tickets_list = Ticket.objects.all().order_by('-date')
last_ticket_date = tickets_list.first().date
nbr_tickets = tickets_list.count()
nbr_tickets_unsolved = tickets_list.filter(solved=False).count()
pagination_number = (GeneralOption
.get_cached_value('pagination_number'))
tickets = re2o_paginator(
request,
tickets_list,
pagination_number,
)
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context = {'tickets_list':tickets,
'last_ticket_date':last_ticket_date,
'nbr_tickets':nbr_tickets,
'nbr_tickets_unsolved':nbr_tickets_unsolved}
return render(request,'tickets/index.html',context=context)
def edit_preferences(request):
""" Vue d'édition des préférences des tickets """
preferences_instance, created = Preferences.objects.get_or_create(id=1)
preferencesform = EditPreferencesForm(
request.POST or None,
instance = preferences_instance,)
if preferencesform.is_valid():
if preferencesform.changed_data:
preferencesform.save()
messages.success(request,'Préférences des Tickets mises à jour')
return redirect(reverse('preferences:display-options',))
else:
messages.error(request,'Formulaire Invalide')
return form({'preferencesform':preferencesform,},'tickets/form_preferences.html',request)
return form({'preferencesform':preferencesform,},'tickets/form_preferences.html',request)
# views cannoniques des apps optionnels
def profil(request,user):
""" Vue cannonique d'affichage des tickets dans l'accordeon du profil"""
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tickets_list = Ticket.objects.filter(user=user).all().order_by('-date')
last_ticket_date = tickets_list.first().date
nbr_tickets = tickets_list.count()
nbr_tickets_unsolved = tickets_list.filter(solved=False).count()
pagination_number = (GeneralOption
.get_cached_value('pagination_large_number'))
tickets = re2o_paginator(
request,
tickets_list,
pagination_number,
)
context = {'tickets_list':tickets,
'last_ticket_date':last_ticket_date,
'nbr_tickets':nbr_tickets,
'nbr_tickets_unsolved':nbr_tickets_unsolved}
return render_to_string('tickets/profil.html', context=context, request=request, using=None)
def preferences(request):
""" Vue cannonique d'affichage des tickets dans l'affichage du profil"""
preferences = Preferences.objects.first()
context = {'preferences':preferences}
return render_to_string('tickets/preferences.html', context=context, request=request, using=None)