welcome_gtl/welcome_gtl.tex

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\title{\textsc{GTL Welcome Message}}
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On behalf of the team of the Rézo Metz-Rennes Fédérés (Rézo in short), I welcome you to France and to the ALOES residence. This small document is here to explain the basics for the Internet connection during your stay at the residence.

You all have been automatically registered on our intranet \url{https://re2o.rezo-rm.fr} with your GTL email and you should have received an email to set up your password. If not please contact us (see end of document).

Your account has also been automatically registetered for Internet connection for the duration of your stay, paid by GTL.

\section*{How to access the network ?}

\begin{enumerate}
    \item WiFi
    \begin{itemize}
        \item Connect to the "rezo" SSID
        \item Put your username and password
        \item Choose WPA2-Enterprise
        \item Choose MSCHAPV2 as second phase authentication
        \item Tick the "Do not validate the certificate" box
        \item Connect
    \end{itemize}
    
    If it is the first time you connect your device without prior registration it may take up to 1 minute for the device to be automatically registrered on your account. It should be a lot quicker the next time.
    
    \item Wired
    \begin{itemize}
        \item To connect using a wired connection, you must manually register the device on your account
        \item Go to \url{https://re2o.rezo-rm.fr} and log in
        \item Go to your profile and click on "Add a machine"
        \item Set the mac address and the machine type to "Ordinateur"
        \item Add the machine
        \item Just connect the machine to the ethernet plug in your room. No other action is needed.
    \end{itemize}
\end{enumerate}

\section*{Who are we ?}

The Rézo is a student organisation. We make the network work on our free time. When you are in the organisation, you make it live too and you don't pay for a service. You also accept our Statutes and our Internal Rules that can be found at \url{https://rezo-rm.fr}.

\section*{A quick summary of the rules}

\begin{itemize}
    \item No illegal peer to peer
    \item Don't share your account
    \item Don't use a router in your room without prior authorization (please note that WiFi terminals are subject to this rule).
\end{itemize}

Breaking those rules will expose you to a sanction pronounced by the Leading Committee that goes from a formal warning notice to temporary internet suspension and to exclusion of the organisation.

\section*{FAQ}

\subsection*{What to do if I don't have any WiFi ?}

There are some parts of the residence that are not well covered (in particular the D and E buildings). If you can't access the WiFi, we recommend you to use a wired connection. If your computer has no ethernet plug, please get in touch with us, and we will try to find a solution (we can lend adapters or individual WiFi terminals on a case by case basis).

Please also note that we freely lend ethernet cables. Please get in touch with us if needed.

\subsection*{What can I do if I cannot connect to the network ?}

You should contact us with the technical contact. To speed up the process, please give us the following information :

\begin{itemize}
    \item The mac address of  the device that have issues to connect
    \item The network configuration of your device
    \item WiFi or Wired ?
\end{itemize}


\subsection*{Want to help ?}

Even if you don't stay long at the residence you can help the organisation. Don't hesitate to contact us if you wish to help !

\section*{To get in touch with us}

\begin{itemize}
    \item For a technical issue, you can open a ticket on \url{https://re2o.rezo-rm.fr/tickets/new_ticket} (preferred) or send a mail to support@rezo-rm.fr
    \item For an administrative issue or question, please send a mail to bureau@rezo-rm.fr    
\end{itemize}

Some useful links :
\begin{itemize}
    \item Website : \url{https://rezo-rm.fr}
    \item Intranet : \url{https://re2o.rezo-rm.fr}
    \item Wiki : \url{https://wiki.rezo-rm.rf}
\end{itemize}


We remain at your disposal for any question,

The Rézo Metz-Rennes Fédérés team
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